Jun 18 2010

Busy! Busy !! Busy !!!

Category: Life Experiences,ValuesToby Kennett @ 2:52 PM

One of the questions we often get asked is, “how are things going in the land of White Now?”  (or words to that effect), and our response is usually along the lines of:

  • Flat Out
  • Flat Chat
  • Busy, Busy, Busy!
  • Don’t Know if We’re Arthur or Martha
  • Etc, Etc, Etc

What I’ve noticed though is that each and every time the above is clarified with something like:

  • But I’m not complaining, or
  • Which is FANTASTIC, or
  • I’d rather be flat out as at least we know we can pay ourselves this week, or
  • We never take our good fortune for granted

It got me to thinking just how “lucky” we are!  And when I say “lucky” it is not because of a fluke or being in the right place at the right time.  It comes down to a lot of BLOODY HARD WORK!!!  But the bottom line is that we all genuinely enjoy it and on a personal level, I am not sure what I would do with myself if I was sitting around twiddling my thumbs!

The past fortnight has seen a significant part of the team away on annual leave and whilst some in our office might suggest that the people in question do very little ‘real’ work, the fact of the matter is that they (well, at least one of them) do/does contribute to the overall productivity of the team!!! :)  ……office humour!

What never ceases to amaze, please, excite and drive me personally is the continual influx of business and the fantastic range of services that we get asked if we can provide or assist with.  Not a week goes by without the phone ringing or an email pinging that asks us to step outside our core business/services and look at opportunity from a different angle.

I was wondering why this might be the case.  And I think the answer is our………………INTEGRITY.  I firmly believe that the business is founded on such strong principles and that each of the team live up to those values on a daily basis so that our customers form a trusted bond with us which means that they are comfortable asking us for things that might not be on our ‘list’ of what we do.

So, in summary I would like to say that I believe we are so incredibly fortunate to wake up each day and be surrounded by opportunity, questions, ideas, laughter, integrity, honesty, support, open communication, etc, etc and that I pinch myself regularly and do a stop…….check…… every couple of days to make sure I recognise the reality of that fortune and never, ever take it for granted.

To everyone that supports “us” in the myriad of ways that we are so fortunate……….THANK YOU!!!  You are our reason for continual improvement and integral to our overall success.

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Apr 07 2010

We Never Stop Laughing

Category: Life ExperiencesToby Kennett @ 10:21 AM

It wasn’t so long ago that when I received a call or text at 10pm I sighed heavily and resigned myself to the fact that it was going to be a work call that I would have to “manage”! 

So, you may be surprised to hear me say that last Friday night just before 10pm when I received a text from a work colleague (for the purpose of this blog, let’s refer to her as Jinny Whyte so as to ‘protect the innocent’), I actually didn’t sigh, but smiled.  You see Jinny had been prepping for her son’s 4th birthday and things had not gone quite according to plan!  There had been a whole load of hype around the Ben 10 cake that she was going to produce for her little boy, but time had worked against her, hence why she was baking at 10 at night. 

The text that came through simply read “Thought you might like to see the cake for tomorrow”, to which was attached the following picture:  (immediately below)

My response was simple – “Awesome job!!!  What r u on about???  U r a legend!!!”.  I was so suprised at how good it looked that I decided to show my wife as she is an avid baker and had offered to lend assistance to Jinny if it was required (we are all part of the White Now team – husbands, wives and kids included).  My wife was suitably impressed…………………and then she said, “Hey, hang on!  Isn’t Jinny’s son turning 4 and NOT 6?”.  “Good point!  You’re right”, I replied.  And so I sent a follow up text which said, “Nice job JW.  You truly are a ‘talented’ woman!”. 

“Just wait until you see the REAL THING“, was what I got back!

On the Saturday, my wife, two boys and I drove over to Jinny’s for the party.  A great day was had and the fanfare leading up to the revealing of the cake was building the tension………….you could cut the air with a knife (poetic license). 

The covers were pulled off and we were all met with: (see pic on bottom right)

We all fell apart with laughter!  Even with all of the stress of the previous evening (the details of which I have avoided intentionally).  Jinny had managed to see the funny side of things and had pulled us all in on the joke.

This is just ONE of a MILLION AND ONE stories that could have been shared!  This is genuinely just another day in the life of a White Now team member!  There is never a dull moment and we never stop laughing.  WORK or PLAY, we all get along so well and have such a similar sense of humour that we can’t help but include each other for a laugh.

We quite literally NEVER stop laughing!  No matter what the situation.  No matter how stressful things become.  We are always there to offer a hand and whilst doing so, make a “funny”!  What stems from this is a team that is engaged, passionate and involved.  Don’t get me wrong – we don’t live in each other’s pockets, but we do genuinely care about each other and about having fun and this is what makes White Now such a great place to work and such a successful organisation.

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